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U.S. Rep. Doug Collins sets up meeting with Windstream over customer service concerns
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U.S. Rep. Doug Collins, R-Gainesville, said in a statement Tuesday that he will meet with Windstream officials on May 9 to discuss the company's latest promises to improve communication with and upgrade internet service for tens of thousands of customers across Northeast Georgia. Collins has been engaged in a media back-and-forth with the Little Rock, Ark.-based company for several months now after complaints from customers began pouring into his office. The complaints have become so numerous that the Jefferson City Council in Jackson County established a Broadband Advisory Committee to address possible alternative service providers.