A California-based global marketing services company has named United Community Bank to its list of 2011 Customer Service Champions.
J.D. Power and Associates included the Blairsville-based bank in the list of 40 businesses nationwide based on customer feedback “attesting to their service excellence.”
United Community Bank has 106 banking offices located throughout north Georgia including Dawsonville. United Community Bank was the only bank named to the list.
According to J.D. Power and Associates senior vice president Gary Tucker: “To be good in any industry, it makes sense to look at the best practices across industries.”
According to its Web site, J.D. Power and Associates bases its “quality and satisfaction measurements on responses from millions of consumers annually.”
United Community Bank is the third-largest traditional bank holding with assets of $7.4 billion, according to its Web site.
Formed in 1950 as Union County Bank, it has operated “on the philosophy of providing exceptional banking service while caring deeply for the communities we serve.
“This philosophy has fueled our growth from a $40 million bank just a little more than two decades ago,” the Web site stated.